What We Do

 

  • Multi-modal Transportation:

    Ocean, Air, Rail and Road Transport. We handle everything from the exporter to the Importer and vice versa.
  • Relocation; National and International move - International Freight Forwarding and Logistics.
  • Custom Clearance “Inward and Outward”
  • Consolidation
  • Break-bulk and Deconsolidation Services
  • Warehousing and Distribution
  • Project Cargo
  • Computerized Information Systems: Online Tracking System
  • Quality Door-to-Door Networks: For fast and safe delivery almost anywhere globally.
  • Helpful Experienced Staff: Responding immediately to your needs.
  • Rates: Comparatively low Ocean and Air Freight rates.Routing: Routing is always geared to customer’s time and cost specifications.
  • Precision Documentation
  • Computer Management and tracking Systems: Point-to-point shipment tracking and customized reports of shipments
  • Worldwide network of operations: USA, Europe, UK, Gulf, Far East, Africa, Australia and ports in South America.

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 Methodology

Consultancy

Once the pre-move survey has been conducted and initial costing estimate has been finalized by the client, the moving service then focuses on other vital aspects related to the packing and moving program. The consultancy service includes many vital factors like shipping of goods, paperwork at port of embarkation and disembarkation, entire documentation, schedule of air and freight carriers etc. All the following are then considered and advantageous solutions are chalked out.

Consultancy services include;

• Feasibility and cost/benefit services
• Location analysis
• Cost comparisons
• Premises search
• Premise acquisition
• Project planning and management
• Complete workplace travel planning

Also, the employees of an organization need thorough consultation, unlike an individual who is shifting. The process is of special importance for multinational organizations that operate diverse workforces across borders and cultures. The successful relocation of individuals, teams or divisions require not only an important financial and time investment, but also detailed attention to human factor. The most insignificant or trivial matter can often negatively influence an international assignment or restructuring process.

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Service of Freight Forwarding

Freight forwarding service is required for efficiently transporting goods from a particular place to an international destination. This service is required by companies and organizations dealing with exports and imports or international shipment of goods. Not only is the material to be relocated conveniently packed and properly labeled, but protection of the belongings as well as their safe and efficient transit is also the responsibility of movers and packers.

Services of Freight Forwarding Companies
A few of freight forwarding services offered by us are:

• Complete freight export documentation, consolidation and handling.
• Letter of Credit presentations at the required points.
• Cargo insurance coverage.
• Warehousing / packing / inventory / storage / bonded
• Inland transportation.
• NVOCC (Non-Vessel Operating Common Carrier) for inter-modal consolidations.
• Customs Procedures and Requirements

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Tracking System

The web-based built in tracking system monitors shipment’s transit times and automatically email you updates relating to your air freight, ocean freight or road freight consignment.

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Pre-move Survey

A pre-move survey plays a vital role to build understanding between the moving and packing company and the client. Most of the companies conduct this survey free of cost and without any obligation to avail their services and consultancy.

Just as each move is different, the parameters of this survey also vary from situation to situation. A few of the common activities undertaken during a pre move survey are:

o Assessing quantity of goods to be moved, along with weight, volume or both. Any additional item to be moved must be informed about to the surveyor at this point.

o Discussing details like packing/moving schedule, destination access, heavy/bulky items handling etc. The special customer requests are recorded and all the concerns are addressed.

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Unloading / Unpacking

The last step of relocation process is unloading the items relocated at the new location and unpacking the boxes to get the new home or office arranged. Just like loading and packing, the two processes of unloading and unpacking can either be done by the clients themselves or by the moving companies. Where door-to-door relocation services are provided by a mover, unloading is included in its services. However, not all moving companies provide unpacking services. Some companies who provide this service might
charge extra amount for it.

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Packing

At the heart of every relocation, lies the right packing solution. The quality of the packing is undoubtedly one of the most critical aspects of the move. And well planned as well as careful packing is one of the most important aspects of the move, corporate or household and national or international. Be it a small stationery item, important documents or precious porcelain, well-packed goods stand little chance of being damaged. Also, packing in an orderly manner makes the unpacking and storage much easier.

Specialists in relocation, the packing teams are fully trained in the delicate art of moving valued possessions as well as tough to move big machines. Also, any particular items requiring special care are identified and accordingly packed. The entire packing is done under the supervision of an expert who makes sure that all the goods are perfectly packed so that they don’t get damaged while moving from one place to another.

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Inventory Preparation

Inventory preparations at Straits Carriers are done by expertise who already knows the value of inventory when moving from one place to another no matter what person or articles. An inventory preparation is important part in companies and organizations. The law requires an inventory list to be prepared. Inventory should include all items that have to be loaded. This is where Straits Carriers are at the best they work with the expertise like expertise and do not give customer any chance of complains.

Packaging

The main part of any relocation is the packaging part and in Straits Carriers there is no compromise on it.

 

Packing :

The right packing is the success of every company who deals in relocations and shipments. The quality cannot be compromised if a company has to be successful and win the hearts of there customers. Straits Carriers have well planned and well trained packagers who think packing is one of the most important aspects of the move, corporate, or household, national or international. It can be small item or important documents or as fragile as crystal, porcelain, glass or any precious kind of item.

 

Unpacking :

Straits Carriers provide this service in an efficient manner. Some companies do not provide these services and some do charge extra cost for it. its is mostly used by people who are busy business man, singles busy with there careers or business owners. Other people choosing for these services are the senior citizens or retirees who are unable to do the heavy weight part. It is according to the client if he wants things to be unpacked and left over to a flat surface safely or the customer wants people to decorate where he wants in a house, office or what ever place they need to be. Loading or unloading packing or unpacking all services are done in a very efficient manner at Straits Carriers and we do not compromise on quality and services.

Objectives & Quality Policy

Objectives
objectives-image21-300x220We are committed to customer service ~ Honesty; Promptness; Reliability; Satisfaction as #1 priority. Competitiveness is our goals.

Quality Policy
indexAll our operations are cored on the single ideology that we can call ourselves successful only when Total Customer Satisfaction is achieved.

Why Choose Us

Environmental Concern - Sharing responsibility for the world!
The transport of goods unavoidably produces carbon emissions, which has a negative effect on the environment. In cooperation with our partners in environmental protection agencies, we share the responsibility with you and help to neutralize the carbon footprint we create. You can be assured that as your products are being transported your carbon footprint is also being neutralized.

Customs Formalities and Clearance
Our customs experts are specialists and are thoroughly trained in this delicate area of our profession. You can always depend on fast and cost-efficient import clearance. Modern technology directly connects us on-line with the Royal Malaysia customs. Our special status as certified importers and exporters puts Straits Carriers Sdn Berhad in a class by itself. Our name is your assurance of greater time and cost-savings, increased safety and a higher level of security. Helping you to maintain your business credibility translates into success. You’ll appreciate our dedication and loyalty.

Advantages In Your Favor
These are our strengths:

  • We specialize in global logistics, moving and relocation.
  • We offer you top-quality customized solutions.
  • We serve our clients professionally, straightforwardly and above all with passion.
  • We have one of the strongest global networks of any logistics company in Malaysia.
  • We provide the most effective and cost-efficient solutions to meet the demands of Supply Chain Management.
  • The experience and know-how to provide creative, flexible solutions to meet any transport challenge

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